An experienced senior IT leader, leading large delivery teams, major infrastructure and transformative programmes; and designing, implementing, consulting, or recovering large scale outsourcing contracts.
A senior leader experienced in stakeholder management and CxO level, leading large scale programmes, departments and outsourcing contracts over more than 25 years.
Over 12 years' experience in European and Global leadership roles in both programme and delivery environments, of teams up to 500 strong.
Able to quickly establish and build individuals into strong, coherent teams with a clear vision, focus and belief and ability to deliver.
Extensive skill as a project and programme manager (including managing teams of project managers) leading large scale programmes of work from transitions of IT services between organisations through transformative programmes, organisational capability building projects and major recovery programmes.
Led multi-million pound programmes across countries and geographic regions, across multiple organisations (customers, outsourcing partners and vendors) and performed extensive stake-holder management at senior levels through to CxO and board level.
Over 20 years managing outsourcing partners or providing outsourced IT services to organisations.
Extensive experience in designing outsourcing contracts; working on bids negotiating service scope, service levels and service credits, and contractual terms; designing outsourcing contracts to meet customer requirements and delivering the successfully won contracted service.
Performed recovery of several failing or struggling outsourcing contracts, with the ability to quickly ascertain the source of issues, build trust and credibility with stake holders and design and lead contract recovery programmes.
Through experience in designing, implementing and leading large scale IT services and outsourcing contracts, André is able to bring this experience to bear in consulting to advise and help organisations create and deliver efficient, highly performant IT services and recover failing ones.
Whether in-house or outsourced, IT services should be well defined, lean, follow best-practices and led with flare and innovation. André brings his many years of experience to consult with organisations to deliver on this vision.